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What Users Are Saying About Asylum Research
On Asylum Research Support and Staff On Asylum Research AFM Courses |
On Asylum Research Support and Staff |
“I have to say, of all the instruments in my care, from FACS to multiphoton to laser tweezers to CT scanners to PCR machines to AFM, you guys are hands down the best when it comes to customer care and support!!!! Thanks for all your help over the last couple years!!!” Chris Bjornsson, Rensselaer Polytechnic Institute |
Scott MacLaren, University of Illinois at Urbana-Champaign (UIUC) |
“We use Asylum Research AFMs for their great resolution and precision and for the pleasure of dealing with such knowledgeable and helpful customer support.” Sonia Contera, Oxford University |
"This must be the best warranty in the business." Jan Lofvander, AFM Lab Manager, CNSI, UCSB |
“AR once again proves it has excellent customer service!” Eric Darling, Brown University |
"I called technical support this morning (3/10/2010) with a few questions concerning our instrumentation, and I spoke with Alejandro. He was very insightful and helped me understand what my instrument (MFP-3D) was doing. I felt this was above and beyond the usual tech support calls I make to asylum, which are already fantastic." Thomas Mullen, University of California, Davis |
"Asylum (and Atomic Force F&E) support is great - you can talk directly to the scientists and engineers – there is no barrier." Thorsten Hugel, Technical University of Munich |
Miklos Kellermayer, Semmelweis University |
“Asylum provides such good service that it is pointless to go to anyone else for our next AFM.” Matteo Chiesa, Masdar Institute of Science and Technology, Abu Dhabi |
"We’ve worked with commercial AFMs for more than 10 years but now for the first time, we own a microscope designed by researchers for researchers, the MFP-3D. With their unprecedented dedication and affection for the needs of researchers in the field of nanobiotechnology, Atomic Force/Asylum Research are clearly leading the field." Andreas Janshoff, University of Göttingen |
“I was originally worried about moving our AFM, but Asylum's expertise and knowledgability ensured it was moved and set up without a hitch. Their customer service is paramount - I felt everyone there went the extra mile to make sure our AFM would be working at our new site. And all this occurred without any extra fees or charges. The Asylum AFM itself works great! We are not only able to obtain great images of our samples, but we can also create Asylum MFP3D code in IGOR to suit our imaging and analytical needs.” Rajay Kumar, Scientist, Etamota Corporation |
"We wanted to thank you again for our second MFP-3D installation. We enjoyed working with and learning from Jean, as well as Rob's visit and information. It has been truly a pleasure working with Asylum Research and every time you continue to impress us with your excellent products, service, positive attitude, dedication and friendliness. Just a couple of weeks ago Mike Holmstrom was guiding two of our students on diagnosing a damaged piezo, and after shipping the stage for repairs it came back within a couple of days. We are extremely grateful for everything you do and look forward to continuing working with you in the future. Hopefully we'll be placing another order before too long." Santiago Solares, University of Maryland |
“Your tech support staff has been great in helping us get the best possible data. They are definitely willing to go the extra mile. Bryant Chase and Campion Loong, Florida State University |
“I think what makes Asylum such a good company is the service that you provide. I have never had this kind of luck with (competitor) and I am very pleased we have now chosen to go with Asylum.” Esra Roan, University of Memphis |
“Asylum really has great support!” Edmond K.C. Chow, Micro and Nanotechnology Laboratory (UIUC) |
Eva Valsami-Jones, London Museum of Natural History |
David Ginger, University of Washington |
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“Our MFP-3D-BIO is a technological treasure. We have coupled our AFM with a fluorescence microscope and added environmental control and have as a result a platform of exceptional precision. This versatile instrument has allowed us to efficiently perform experiments on light-sensitive nanoparticles, clays, and bacterial biofilms, as well as perform nanomanipulations of epi-structures of bacteria, including molecular stretching and biomolecular recognition. We are now going to upgrade our system with a BioHeater to perform experiments on chemical and enzymatic kinetics with controlled temperature.” Grégory Francius, Université de Nancy |
“Asylum might like to know that my purchase of your very first MFP instrument all those years ago has lead to me being awarded the 2010 Biophysical Society U.S. Genomics Award for Outstanding Investigator in the Field of Single Molecule Biology – the MFP is still my only AFM and is still turning out great data!” Jane Clark, Cambridge University |
"I think the biggest way the MFP-3D-BIO has helped us is by providing a very easy way to measure forces in liquid - otherwise we would not have been able to do all this." Postdoc Researcher at US Government Institute |
Eric Darling, Brown University |
"We got an MFP-3D-BIO as our first AFM, and we are very happy with the instrument and the support. Some sales people try to talk their customers into buying their products – Atomic Force F&E simply convinced us that the MFP-3D is the best AFM for our needs." Martin Beyer, University of Kiel |
"We have chosen the MFP-3D-BIO because of its powerful capabilities, its flexibility and reliability. The MFP allows us to perform a large variety of studies with high precision in our areas of research, from bionanotechnology to biophysics. Because of all these characteristics and Asylum’s exceptional customer service, we are really happy about our choice. The MFP AFM excels in all aspects, from topographical studies to force measurements. The MFP-3D is an instrument of great quality, with a simple configuration." Csilla Gergely, Univeristé de Montpellier |
"We love Asylum AFM's and had been waiting for the funds to purchase this one for over a year. We are glad it's finally coming!" Santiago Solares, Department of Mechanical Engineering, University of Maryland |
"I would definitely purchase the AFM from Asylum - the instrument is the best and the service and people we deal with are fabulous and responsive immediately. We have coupled our AFM with a TIRF." Georges Belfort, Rensselaer Polytechnic Institute (Advice to French researcher) |
Christine Ortiz, MIT |
Jeremy Levy, University of Pittsburgh |
“We are doing well and we love our new MFP-3D system!” Regina Ragan, University of California, Irvine |
“I have been using various AFMs, and I can truly say that the Asylum AFMs are the best.” Engineer at US Government Institute |
Lyubov Belova, Royal Institute of Technology, Stockholm |
Chemist at major multi-national oil comany |
Matteo Chiesa, Masdar Institute of Science and Technology, Abu Dhabi |
Jan Hoh, Johns Hopkins University |
Dennis Discher, University of Pennsylvania |
Yuri Lyubchenko, University of Nebraska Medical Center |
"I LOVE IT! The MFP-3D completely exceeds my expectations. In fact, it's too much (and it's only going to get better). Mario Viani has been great, and I'm certain I could learn more physics from him in a week than in an entire Grad degree. But that seems to be AR's trademark. Great scientists behind great gear. You might think I'm being too effusive, but I haven't yet started..." Tim Senden, Dept. Applied Mathematics, The Australian National University |
“We’ve used the MFP-3D since 2002 and it has been an extremely reliable and flexible instrument. On the one hand it is easy enough to use for training of students and, on the other hand, it is the most powerful AFM for high-end scientific research projects. The open access software offers a wide range of capabilities to enable your own ideas and visions.” Thomas Gutsmann, Leibniz-Center for Medicine and Biosciences |
“Asylum’s MFP-3D is a powerful and highly flexible system that makes your daring experimental ideas come true.” Sergei Kalinin, Oak Ridge National Laboratory (ORNL), CNMS |
“The recent results I’ve seen from Asylum’s Ztherm Modulated Thermal Analysis are the highest resolution thermal measurements by anyone to date. Truly impressive!” William King, University of Illinois, Urbana-Champaign |
"The Cypher is the best AFM I have ever used. For our group it has allowed seamless integration of spectroscopic modes for probing contact mechanics in polymers, ionic diffusion in energy storage and generation materials, and polarization switching in ferroelectrics and multiferroics in one flexible, high-stability platform. Cypher makes the work we do possible." Stephen Jesse, Oak Ridge National Laboratory |
"Cypher, from my understanding the first one built, generated publication-quality data on the show room floor at MRS 2008. I think this says it all, an AFM so stable it can image molecular conformation in protein nanofabrics ~10nm thick in the old Hynes exhibition hall with thousands of people in attendance and trains running underneath. Cypher clearly sets the standard in terms of performance. Plus, Asylum Research also has the best service in the business." Adam Feinberg, Harvard University |
"Our new Cypher system is exceptional in terms of performance, automation, imaging speed and ease of use. I'm already recommending Cypher to my AFM colleagues." Bryan Huey, University of Connecticut |
Andras Kis, EPFL Switzerland |
“Cypher is a great machine and I am very excited by the research possibilities.” Kislon Voitchovsky, MIT |
Raymond R. Dagastine, Department of Chemical and Biomolecular Engineering, University of Melbourne |
“You all did a remarkable job in all areas! I am especially grateful for your sincere willingness to help each of us and the time and energy you spent with me to help, explain, guide and think together about my results. But above all you shared with us your love of the AFM, which couldn’t possibly be ignored, and gave us an insight into a very special company.” Yael Dror, Oxford University |
“Very well organized and a great value. There was almost a one-to-one ratio of instructors to students and ample hands-on experience with six AFMs for nine students!” Bernard Lim, MD, Mayo Clinic, Rochester, MN |
“I had a really good time and learned a lot at the bioclass and also the demo. I have already convinced my lab mates to attend the next bio class. Thanks again for your hard work in organizing everything.” Calvin Chu, University of Miami |
“It was such a wonderful experience at AR! Many thanks again for all the help and courtesy extended to me. I will for sure send my students to future Asylum Bio classes.” Xiaohui (Frank) Zhang, Chinese Academy of Sciences, Shanghai |
“Thanks again for a great course, it really was very useful and gave us all some valuable information!” Flame Burgmann, CSIRO, Australia |
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Asylum Research UK Ltd •
Bicester Innovation Centre •
Commerce House, Telford Road •
Bicester, Oxfordshire •
OX26 4LD
Voice +44 (0)1869 255775 • Fax +44 (0)1296 301053 • sales@AsylumResearch.co.uk |
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"Many companies say they provide great service and support, but consistently fail to do so. Asylum Research, on the other hand, proves every day how much they care about their customers by providing the best service and support in the industry. Truly exceptional.”
"Working with the Asylum Research support team is like having an additional bio-AFM specialist on our staff”.
“We chose Asylum’s MFP-3D AFM because we found it to be the most powerful and easy to use AFM available. It is the only system capable of imaging complex samples with very rough topographies at the nanoscale, and we were impressed by its excellent optics for locating areas of interest for AFM scanning. Sample loading and unloading and tip exchange are faster and more intuitive, and the post-data collection processing capabilities are clearly superior. We are excited about applying the MFP-3D to our nanotoxicology research initially and to other Museum studies in the near future.”
"The customizability of the MFP-3D and Asylum's support were critical to the success of the experiments that got me tenure."
“I spent five years as a post-doc using an MFP-3D, so when I started my own lab at Brown, it was an easy decision to choose the MFP-3D-BIO because I knew I’d get a high-quality, versatile device along with Asylum Research’s outstanding customer service.”
“The MFP has worked great for us. I’ve used (most other AFM brands) and have found the MFP to be superior for force measurements to all of them. The machine is extremely easy to learn how to use. I have undergrads working on it with no problem. The instrument support is fantastic as well.”
“I am very happy with my choice of AFM. Asylum support is amazing. You can talk directly to the scientists/engineers – there is no barrier. Definitely if I were going to buy another AFM it would be an Asylum.”
"The MFP-3D is a great system, easy to learn for a beginner and fantastic capabilities for an expert user. The system is continuously evolving as new and exciting features are added. It truly unleashes the creativity of the user. Plus the Asylum team provides the most amazing customer support I have ever seen, including direct and stimulating interaction with their research scientists and applications experts."
“I'm afraid I'm turning into a bit of an Asylum fanatic. I think one of the substantial strengths of Asylum, and the factor that ultimately led me to choose the MFP-3D over all other competitive systems, is the network of skilled scientists Asylum provides for support and feedback. In addition to providing excellent customer support on the "easier" problems, Asylum scientists provide you with, essentially, extended research services to help you develop new capabilities and to work with you to charter new territory. For an industrial company like us where we don't have a lot of other groups working in the same research area or a bunch of professors/students we can tap into for help, that kind of community is essential. The instrument is even better once you start playing with it than from the demo. My other complexity is I'm not sure I can go back to using the (competitor’s system) now..."
"After reviewing many instruments I chose the best AFM combined with the most elegant and simple-to-use nanoindentation tool. Asylum Research professionalism was a striking factor in choosing the right characterization tool. For a new graduate university in a region where technical support can be very challenging, Asylum Research has shown a dynamic attitude in providing a solution for the needs of my laboratory."
"The MFP-3D-BIO is a research instrument through and through and designed for the scientist. The optical integration is exceptional, and the flexibility of the platform offers almost endless possibilities."
"We chose Asylum's MFP-3D-BIO AFM because it has the most powerful AFM capabilities of the inverted optical integrated systems - and we have not been disappointed. It excels in all aspects, from optical integration to high-resolution imaging and dimensional measurements to force spectroscopy and elasticity measurements of soft tissue matrices. We were also among the first few Asylum customers ten years ago with the MFP-1D, and we still abuse it! Asylum's quality and reliability allow us to focus on the science."
“Our MFP-3D is a highly reliable and key tool in our NanoImaging Core Facility and is used heavily both locally and for our national and international collaborations. In addition to “traditional” imaging in air, it has outstanding capabilities for imaging in liquid and performing reliable and accurate force measurements. The simplicity of the software allows us to easily train students, yet the open setup of the instrument makes it flexible and powerful for very high-end scientific projects, including nanolithography and nanomanipulation.”
“Cypher is by far the best, most stable and most configurable AFM I have ever used.”
“Cypher is one fantastic AFM. It sets the standard for both resolution and ease of use. It makes routine characterization easy and opens many possibilities for high resolution imaging. We're really excited to have this instrument in our lab.”